Effective April 2026

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your information when you visit this website or submit your information through our forms. By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information you voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Financial or homeownership details you choose to share

  • Any other information submitted through contact or booking forms

Automatically collected information:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Schedule and manage consultations or calls

  • Provide mortgage-related services and guidance

  • Understand user interest and improve our website

  • Communicate important updates or follow-ups

  • Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information.

We may share your information only in the following situations:

  • With trusted service providers who assist in operating our business (such as scheduling tools, CRM systems, or email providers)

  • If required by law, regulation, or legal process

  • To protect our rights, property, or safety, or that of others

Cookies and Tracking Technologies

This website may use cookies and similar technologies to:

  • Improve site performance

  • Analyze website traffic and usage patterns

  • Enhance user experience

You may adjust your browser settings to refuse cookies, though some features of the site may not function properly.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use third-party tools (such as analytics providers, scheduling platforms, or embedded forms) that collect or process data on our behalf. These providers have their own privacy policies governing their use of information.

Your Choices

You may:

  • Request access to the personal information we have about you

  • Request corrections or updates

  • Request that we delete your information (subject to legal or regulatory requirements)

  • Opt out of communications at any time

To make any of these requests, contact us at:
eric.stigall@rate.com

Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Eric Stigall
eric.stigall@rate.com
Landline: (303) 285-1607
Cell: (719) 454-3330